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Overview of Effective Community Governance

Workshops & Presentations

Our presentations help you learn more about the Effective Community Governance Model and ideas and how to use them. Our workshops go further to help you begin using the model as a template to assess your community or organization for opportunities to improve governance and results. Customized presentations or workshops can be arranged for your group. See “Selected Past Presentations” below for slides from a few presentations.

For a Presentation or Workshop for Your Group

To inquire about our providing a customized presentation or workshop for your community, organization, association, or conference, please call 212-349-1719, write to info@resultsthatmatter.net or fill out the Contact Us form to provide more information about your request. See "Selected Past Presentations" below for examples of customized presentations.

Read the Overview of Effective Community Governance
Read Assessment & Consultation to find out more about customized workshops.

Resource Spotlight: Citizen Engagement Roles

To view slides linked below, you need either to have PowerPoint installed on your computer or to download the PowerPoint viewer available on microsoft.com.

This presentation provides a clear and concise walk-through of engagement roles citizens can play to improve their communities. A careful examination of these roles can serve as a foundation for designing governance practices that optimize citizen participation and make the most of volunteer assets. Practitioners will find "toolkits" - practices, references, and online resources - with descriptions of each citizen role, for those interested in a deeper examination of how governments can embed these roles in current practice. The presentation also provides current examples of governments in England, Canada, India, Australia and throughout the U.S., who have developed creative strategies to strengthen citizen engagement in a way that has led to concrete improvements in the quality of life.

Read the Citizen Roles for Effective Community Governance

Selected Past Presentations

These presentations were designed with each audience in mind.To view slides linked below, you need either to have PowerPoint installed on your computer or to download the PowerPoint viewer available on microsoft.com.

April 3, 2006: Denver, CO
Professional Development Workshop on Effective Community Governance by Paul Epstein, Lyle Wray, and Paul Coates for the American Society for Public Administration's 67th Annual Conference.

Results That Matter: Effective Community Governance

Participants had the opportunity to compare best practices based on the Effective Community Governance Model with practices in their own community or organization, and determine opportunities for improvement.

December 1, 2005: Burlington, VT
Special workshop on linking community indicators with government performance by Paul Epstein at the Fourth International Community Indicators Conference, hosted by the Community Indicators Consortium (CIC).

Linking Community Indicators & Government Performance for Results That Matter

This workshop examined ways to link community indicators and government performance measurement for the community's benefit. Participants compared their own practices against practices that encourage beneficial connections between measurement systems, and determined opportunities for improvement. The workshop stressed the Effective Community Governance Model's Advanced Practice 2 (Managing for Results), often a goal of performance measurement, and Advanced Practice 3 (Citizens Reaching for Results) which represents most effective community indicators initiatives, as well as roles citizens play in communities.
(See www.communityindicators.net for more on the conference and the CIC.)

September 23, 2005: Jacksonville, FL
Presentation by Paul Epstein to the Annual Meeting of the Jacksonville Community Council Inc. (JCCI)

Improving Governance and Results in Jacksonville: Can JCCI Do It Even Better?

This presentation provides an overview of the model, notes JCCI's success engaging citizens in many roles to solve problems (Advanced Practice 1) and reach for results (Advanced Practice 3), and suggests options for JCCI to further improve community governance and results in Jacksonville.

August 18, 2005: Los Angeles, CA
Presentation by Paul Epstein to executives and staff from Departments of Los Angeles County, the City of Los Angeles, and the KH Consulting Group

Performance Measurement for Managing for Results and Effective Community Governance

This presentation provides an overview of the model and stresses “Advanced Practice 2: Managing for Results,” with examples of performance feedback cycles, value chains, and balanced scorecard strategy maps. An example of a “Governing for Results” feedback cycle (Advanced Practice 4) is included.

April 15 and 16, 2005: Otradni, Samara Region, Russia
Presentation by Paul Epstein to the 2005 Fair for Social-Pedagogical Projects

Model of Effective Community Administration
(Presentation is partly in Russian, courtesy of the Siberian Civic Initiatives Support Center)

Most examples here involve education, including how citizens in neighborhoods of New York City and Tyumen, Siberia, engaged in the same roles to solve the problem of overcrowded schools.